It is extremely tough to expand or grow a business in today’s world, as enterprises are significantly influenced by ever-changing technologies. The water distribution business is another example of a company that faces a similar issue.
Bottled water is water that has been packaged in plastic or glass bottles for consumption. It’s also divided into sparkling and still water, with or without flavoring.
Going by total sales, the U.S. market is the largest bottled water consumer market. In 2020, U.S. bottled water sales volume amounted to approximately 15 billion gallons – the highest volume of bottled water ever sold in the United States. The U.S. market has undergone a major transformation since the early 1990s when the majority of bottled water production came from smaller, regional operating companies. Today, the market is highly concentrated with four main brands generating around one billion U.S. dollars in sales each: Aquafina, Glacéau Smart Water, Dasani, and Nestlé Pure Life.
There are many challenges faced in the water delivery business other than the shortage of clean drinking water around the world. Managing the bottled water delivery business manually has been a tough job. Technology is always trying to provide smart solutions to the delivery businesses to maintain growth and improve efficiency.
The main challenges faced by water delivery businesses are:
- Planning stock in advance
Stock management plays a vital role in any delivery business. And the water delivery business has faced the issue of keeping a record of how many bottles are required for delivery or in advance in case of extra requirements.
- Handling last minute order
When the driver is on the route for the delivery, last-minute orders get mismanaged or missed due to the mess in keeping delivery orders on track.
- Run-time order updates
Change in orders at the time of delivery and recording the same on run-time is difficult, and the water business faces this issue very often.
- Handling recurring orders
Recurring orders are the main concern if they get missed. Keeping track of every order manually increases the chances of delayed or missed orders.
- Creating delivery sheets on a daily basis
The water delivery business faces the issue of maintaining the order or delivery sheets as it is time-consuming and the chances of human errors are high.
- Handling manual payments
Collecting payments and keeping records of the cash collected is stressful for both drivers and business owners. Delayed payments are also a concern to be taken care of.
Water delivery businesses are not easy to manage and manually the businesses over the years have faced a lot of issues be it workforce issues, managing the orders, or enhancing customer experience. When it comes to business agility, it means being able to modify things quickly when the situation demands it. As a result, end-to-end digitalization, as detailed in this article, must be implemented throughout the business. In a firm, there can’t be any silos. Manual processes must be phased out! Everyone must be on the same page when it comes to the digital-first agenda.
He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.