Delivery tracking software is an integrated platform that helps manage and track deliveries, making the process efficient and productive. The software can easily track deliveries, optimize routes, manage inventory, plan deliveries, and auto-assign and dispatch.
Integrating the software with a bottled water delivery business automates and streamlines operations, making deliveries efficient, reducing overall operational costs, and enhancing customer experience.
In this blog, we’ll discuss what delivery tracking software is and how it helps to deliver smartly and more accurately.
Significant features of this software that optimise business operations
The tracking software offers advanced features that automate, streamline, and optimize processes, improving operational efficiency, productivity, and profitability. The features of delivery tracking software to streamline business operations are:
- Automated order management – Starting with order acceptance, till order fulfillment
- Auto-payment management – Auto-generated invoices, online payments, payment reminders
- Route-optimization– Auto-assign drivers and auto-dispatch, optimize the route, ETA, and real-time tracking
- Inventory management – Inventory report (includes details of the amount of current inventory, the total amount required, and extra inventory to be procured to fulfil the customer demand)]
Three main components of delivery tracking software
The delivery tracking software is a consolidated platform that automates your entire business process. It consists of three components- an admin panel, a driver app, and a customer app.
Vendor Panel
The vendor panel is an online platform designed for business owners to track and manage operations, including order processing, stock leveling, payment, and delivery planning. The software automates and streamlines business processes and end-to-end operational visibility. It is a web panel that can be accessed with a login ID and password.
Features of a vendor panel
- Order management and tracking (one-time and subscription orders).
- Track delivery agents with GPS
- Check the task status of the delivery agent
- Send automated payment reminders
- Tracking feedback from customers
- Track and manage empty water bottles
Customer App
It is an online ordering platform for customers that enables them to place their orders, track them in real-time, and make payments. Customers can also provide feedback and suggestions on products and services. The platform simplifies the ordering process and improves customer satisfaction. The customer interface is available as a website and mobile app (Android and iOS).
Features of a customer app
- Live order delivery tracking
- Scheduled and subscription-based deliveries
- Real-time communication
- Flexibility in payments
Driver Application
The water delivery driver app is an interface for drivers that contains order and delivery details, according to which the driver delivers. The driver app is only available on Android and iOS.
Features of the driver application
- Automated order dispatch
- Navigation service
- Acquire new customers
- Create new orders
- Manage empty water bottles
Additional features of delivery tracking software
The system offers additional features that are add-ons to the basic functionalities. These features can help improve your deliveries and overall operations, improving productivity, profits, and customer satisfaction while reducing overall costs. These additional features of the delivery tracking software are:
- SMS gateway integration
- Multiple payment gateway integration
- Recurring tasks management
- Customers’ in-app wallet
- Task notification
- Proof of delivery
- Proof of payment
- Analytics and reports
Benefits of using delivery tracking software
The advanced delivery tracking software features can help you build a strong business with loyal customers. Timely & reliable deliveries, transparency, convenience, and improved customer satisfaction are crucial for a successful business. Here are the benefits of implementing delivery tracking software:
- Reduced costs – Using the software automates and streamlines business operations, reducing operational costs and improving the business’s efficiency.
- Increased customer satisfaction – Automated order assigning and dispatch ensure fast and accurate deliveries, which increases customer satisfaction.
- Improved cash flow – The software automatically generates notifications and payment reminders, ensuring on-time payments and promoting positive cash flow.
- End-to-end visibility – The platform provides vendors with end-to-end visibility and tracking of their business, empowering them to have complete control over business operations.
- Enhance customer experience – The platform is inexpensive and easy to use. It improves customer user experience and satisfaction.
Conclusion
Using delivery tracking software, businesses can streamline their entire operations and accelerate deliveries, enabling them to serve more customers simultaneously. Doing so allows businesses to focus on other important aspects of the business, such as scaling and expanding. The software generates reports based on past numbers that can be analyzed and used to strategise future business plans. If you are also looking to streamline and optimize your bottled water delivery business, book a meeting with our industry experts to see how we can help your business grow.
He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.
