Water Delivery Solutions offers a comprehensive water delivery management software solution, comprising a customer application, a driver interface, and an administrative panel, all working in sync to streamline and make business processes seamless. It is therefore a unified platform to manage entire business operations on a single screen.
In this blog, you’ll learn about the three components of bottled water delivery software in detail.
Admin Panel
The admin panel is also known as the “business dashboard,” which is a master platform for business owners. It enables water business owners to efficiently track and manage all their business operations.
Features of the admin panel
- The admin can create new product categories and sub-categories, and then add new products along with the images. They can add an “N” number of products, even multiple brands, with the units they are selling.
- Admins can create the deliverable area where they provide their services. Only customers who come inside the serviceable area can place an order from the customer application.
- Multiple delivery schedules can be created for different time slots, such as morning, afternoon, and evening. These schedules appear in the customer application, allowing customers to choose their preferred delivery time.
- The admin can predefine stock values and add newly collected stock. Based on this data, the system automatically generates reports showing available stock, stock needed to meet customer demand, and any additional stock required.
- An integrated Customer Relationship Management (CRM) system stores customer details, helping businesses resolve queries or complaints efficiently. It also manages refunds directly from the same platform.
- The admin panel allow business owners to offer discounts by a percentage on deliveries and manage subscriptions efficiently.
- Business owners can live-track drivers and get order status updates.
Customer white-labelled Android/ iOS/ Website
The bottled water customer application is a platform for customers to place, manage, and track their orders. The customer interface can be a white-labelled website or application (available for iOS and Android). The admin panel automatically updates whenever changes are made to the customer interface.
Features of the customer interface
- The interface offers multiple options to create/modify repeat orders.
- Give live order status updates to the customers.
- The application automatically generates order summaries and invoices, which users can access directly within the app.
- Allow the customers to give feedback on the product and service, and contact drivers once the order is out for delivery. This creates a transparent system which helps in avoiding miscommunication.
- The software integrates multiple payment options—prepaid, postpaid, online, and payment on delivery—giving customers flexibility in how they make payments.
Driver Application
The water delivery driver app is a digital platform that works in sync with the admin panel and customer application. The application is available only on Android for delivery persons.
Features of the driver application
- The driver’s application lists orders based on geofences, helping create an efficient delivery sequence that reduces turnaround time.
- The app also automatically updates details of the stock that drivers need to pick up from the warehouse. The drivers can also fetch their delivery history details from the app.
- Drivers capture proof of delivery by taking a photo of the order or collecting the customer’s signature after completing the delivery.
- They can also access the history of cash collected directly from the driver application.
- The drivers can add new customers and also create orders for them.
Conclusion
When the admin panel, driver application, and customer interface of the water delivery software work in sync, they fully automate and streamline the water delivery process. The admin panel gives visibility and control to the business owner over the driver app and the customer interface.
If you are interested in knowing more about bottled water delivery software and how these software components work in sync, it can help you make your business more efficient and productive. Discuss With Expert
He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.
