With increasing demand and customers, manual dispatching and scheduling can be a time-consuming and tedious task. Dispatching and scheduling software is a tool that centralizes and automates the vital processes of delivery. The software automates order assignment to drivers, delivery scheduling, water bottle delivery, and proof of delivery. Any delay in order dispatching can result in delayed deliveries. Automated dispatching, therefore, eliminates the guesswork, ensuring accurate and timely deliveries.
Water Delivery Solutions offers an integrated water delivery system with automated dispatching and scheduling, ensuring that the right order is delivered to the right customers.
Here is everything you need to learn about dispatching and scheduling software, its benefits, and its importance in the bottled water delivery business.
Why does a water delivery business need dispatching and scheduling software?
The manual dispatching and scheduling process involves creating delivery windows on paper and marking the deliveries based on customers’ preferred schedules, and providing a manually created document with dispatch details to drivers to deliver customers’ orders. These processes are time-consuming and prone to errors, leading to delayed or incorrect order deliveries. Here are the reasons to implement dispatching and scheduling software.
- Any error in manual dispatching and scheduling can lead to delayed deliveries
- Managing data manually is expensive. It requires both resources and extra staff to handle the data.
- The chances of miscommunications are higher as there is minimal communication
- Customers and vendors are unable to track their orders and delivery drivers, or get any real-time order status.
- The route is not optimised and can result in higher turnaround time and fuel costs.
- The businesses do not have any proof of delivery for the orders.
What are the steps involved in the dispatching and scheduling process?
The automated dispatching and scheduling process involves planning and assigning delivery tasks to the delivery drivers, ensuring timely and accurate deliveries. Here are the steps involved in the dispatching and scheduling process.
Auto-assign orders to the drivers
The system enables you to create deliverable areas and routes, and then assign them to the drivers. Once you allot the routes to drivers, the system automatically assigns the orders to them.
Scheduling delivery time
The system integrates delivery scheduling software that enables you to create as many delivery windows as needed. The same delivery windows are reflected on the mobile app for water delivery. Customers can select their preferred delivery time. You can also create delivery schedules for specific days.
Delivering the water bottles
The system automatically updates the delivery and order details on the driver’s app. Drivers no longer have to wait for paper and can pick up their orders directly, then start delivering.
Obtaining proof of delivery
Delivery drivers can obtain electronic proof of delivery via pictures and digital signatures. They can collect payments online or in cash and record the amount directly in the system. The app allows them to obtain electronic proof of payment via OTP from the customer’s registered number.
What are the benefits of dispatching and scheduling?
Automating dispatching and scheduling helps you accelerate your delivery operations, ensuring that your customers receive the right order and at the right time. The advantages of dispatching and scheduling software are
- The system enables businesses to automate their dispatching and scheduling processes, making them time-efficient and cost-effective.
- The admin dashboard offered by the software allows businesses to track their entire dispatching and scheduling process.
- The software automates the entire process, eliminating the need for extra manpower.
- Dispatching and scheduling management software promotes transparent communication and ensures on-time deliveries.
Importance of dispatching and scheduling software
Manual dispatching and scheduling can be cumbersome, which delays deliveries, lowers customer experience, and increases churn rate. The advanced features of dispatching and scheduling can help you improve your delivery efficiency, save costs, and enhance customer satisfaction. Reasons you should adopt dispatching and scheduling software are
- The software can automate the dispatching and scheduling process, ensuring order accuracy.
- You can optimize the route for on-time and accurate deliveries.
- Businesses can track delivery drivers and vehicles.
- Bottled water delivery businesses receive real-time order status updates and live-track the delivery person.
- The software can help in making correct order dispatching and scheduling, and minimize the chances of human errors.
- Automating dispatching and scheduling auto-assigns orders to minimize the chances of errors.
Conclusion
The dispatching and scheduling software integrated with bottled water delivery software provides full visibility and control of the process to business owners. Whether you have two or ten delivery drivers and vehicles, you always want complete control over the process and the ability to track all activities.
If you are looking for software that offers complete business control and helps increase the efficiency of the delivery process, join us for a Brief Demo to see how our dispatching and scheduling software can help.
He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.
